IT'S DELIVERY TIME!
The team is always working their very fastest to get your order to you, please see the below for our shipping policy.
SHIPPING
Free Shipping
Our free shipping is a 48 hour tracked Royal Mail service. Meaning once fulfilled, you should expect your parcel within 2 working days. Your order will be automatically updated with tracking details and you will be able to track your order.
Royal Mail do not deliver on Bank Holidays.
Standard Shipping
Our standard delivery is a 48 hour tracked Royal Mail service. Meaning once fulfilled, you should expect your parcel within 2 working days. Your order will be automatically updated with tracking details and you will be able to track your order.
Royal Mail do not deliver on Bank Holidays.
Express Shipping
Our express delivery is a 24 hour tracked Royal Mail service. Meaning once fulfilled, you should expect your parcel within 1 working day. Your order will be automatically updated with tracking details and you will be able to track your order.
Royal Mail do not deliver on Bank Holidays.
International
Please expect customs duties to be paid upon receipt into your country. Shipping 3-5 days.
Processing: We aim to despatch all orders placed before 2pm, the same day. If placed on a weekend, we aim for next working day fulfilment. Please be advised that there will be moments of high volume meaning the team will not be able to fulfil the same day despatch. We are ever expanding our team to meet demand.
HYDRO SHIPPING
DEDICATED TEAM
We have a dedicated CS team to ensure all enquiries are dealt with as soon as possible.
FULFILMENT
We do all fulfilment in house, meaning no 3rd party dealing with your Hydro goods, just us, getting it out as soon as possible.
TRACKED
We use a tracked service to ensure all orders are traceable, safe & at your doorstep.
A HAPPY TEAM
Ensuring all of our team, all staff + all customers are as happy as possible. Happy people = happy brand.